Insure&Go Earns 2024 Finder Travel Insurance Customer Satisfaction Award
Insure&Go is proud to announce that we’ve been named the 2024 Finder Travel Insurance Customer Satisfaction Award for ‘Trusted Brand’.
This recognition underscores our commitment to providing thousands of Aussie travellers with affordable, comprehensive travel insurance each year with coverage for unlimited overseas medical costs, delayed or lost baggage and trip cancellations, ensuring added peace of mind for every journey.
What makes Insure&Go Travel Insurance an award winner?
Insure&Go’s recognition as a ‘Trusted Brand’ insurance provider comes from our dedication to customer satisfaction. With a score of 4.74 out of 5 from those surveyed, 97% of our customers declared us a trustworthy provider.
How the Finder Awards Are Determined?
The Finder Customer Satisfaction Awards are based on thousands of Australian customer reviews of a range of products they purchased or used recently.
In collaboration with leading data and insights firm Dynata, Finder collected feedback from over 10,000 Australians.
Brands are evaluated on key metrics, including value for money and customer service. To be eligible for a Finder Customer Satisfaction Award, a brand must receive more than 25 to 30 responses.
What Criteria Finder used?
Our 2024 Finder Award reflects the positive feedback from our customers, who were asked to rate us out of 5 for the following:
- Features and Benefits
- Customer service
- Ease of application
- Value for money
- COVID coverage
Learn more about the dedication and research involved in the Finder Awards by exploring the travel insurance methodology. Click here to see their full list of 2024 award winners.