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Click here for our travel alert about the November 2024 Eruption: Indonesia’s Mount Lewotobi Laki-Laki.
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NSW/VIC/QLD Floods in Australia

NSW, Victoria and Queensland authorities have issued flood alerts for residents on the 19th March 2021. Some roads and regions have been affected and you may find it difficult to access certain areas within impacted states.

This is considered a known event as of 12:00pm (AEDT) on 19th March 2021.

Am I still covered for claims related to this event?

Important note: any claim not related to the floods within NSW/VIC/QLD is considered coverable whilst meeting conditions of our policy, regardless of whether you purchased the natural disaster cover add-on.

  • If you bought your policy before 12:00pm (AEDT) on 19th March 2021, you are covered for any claims that are related to this event, as long as you bought the natural disaster cover add-on.
  • If you bought your policy after 12:00pm (AEDT) on 19th March 2021, you will not be covered for any claims that are related to this event, even if you bought the natural disaster cover add-on.
  • With the exception of any claim not related to circumstances around the NSW/VIC/QLD floods, you will not be covered for any claims related to this event if you did not buy the natural disaster cover add-on, regardless of when you bought your policy