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Click here for our travel alert about the November 2024 Eruption: Indonesia’s Mount Lewotobi Laki-Laki.
Due to the current conflict in Ukraine, our policies exclude coverage for any trips to Russia, Ukraine or Belarus. Check out the latest travel alerts here before buying a policy.

InsureandGo – About Us

If you’re looking for a travel insurance company that is reliable, trustworthy and competitively-priced, you’ve come to the right place.

At InsureandGo, we are a multi-award-winning travel insurance provider committed to offering our customers with comprehensive travel insurance products at competitive prices. 

Whether you’re jetting off to Asia or Europe on holiday or for business, or going skiing and snowboarding, InsureandGo may have a policy^ to suit you.

Why InsureandGo?

Take a look at just some of the great reasons why you should InsureandGo:

  • Broad range of travel insurance policy^ options
  • Different levels of cover to choose from
  • Policy upgrades and excess options available to tailor your policy
  • Quick and easy to buy your policy online
  • Friendly and efficient customer service
  • 90 sports and adventure activities automatically covered for FREE
  • Fast, hassle-free claims process
  • 24-hour emergency medical assistance line

EA

InsureandGo Australia is a wholly owned subsidiary of Europ Assistance. Europ Assistance has been assisting millions of customers around the globe for over 50 years. Our mission is what we do every day. We are a care business, delivered by people. We make customer’s life easier every day, providing relief during stressful and difficult situations.

In 2019, we assisted over 1.2M travellers worldwide. Europ Assistance operates in over 200 countries and has access to a network of 750,000 providers available 24/7. In 2021 only, we helped over 10M customers worldwide across our range of products (travel assistance, roadside assistance, health assistance, etc)

Since we invented the assistance concept over 55 years ago, our solutions have known no boundaries. Beyond emergencies, our solutions help and anticipate customer needs on four corners of the globe. We guarantee business continuity 24/7, even in the most stressful crisis situations. With 10 million interventions—and counting—we are proud to make assistance as reliable as running water, providing care for people the world over.

Europ Assistance Australia adheres to the General Insurance Code of Practice and supports its core principles of transparency, trust, integrity, respect, fairness, and accessibility.

You can obtain further details about the Code or request a copy by contacting the Australian Financial Complaints Authority Limited (AFCA) at 1800 931 678. The Code is also available online at www.codeofpractice.com.au.